Refund policy
Last updated: June 8, 2026
30-Day Money-Back Guarantee
If the Scrub-Dub isn't working for you, we'll make it right. Email us within 30 days of receiving your order, and we'll refund every penny. No return required. No questions asked.
How to request a refund:
- Email support@scrub-dub.com within 30 days of receiving your order
- Include your order number
- We'll process your refund within 5 business days
No shipping anything back. No forms. No hoops.
Damaged or wrong item
Please inspect your order when it arrives. If your item is defective, damaged, or incorrect, email us at support@scrub-dub.com right away with your order number, and we'll make it right.
Exchanges
We replace items that arrive defective or damaged. Email support@scrub-dub.com with your order number and we'll sort it out.
A few specifics
- Refunds are issued to the original payment method
- Your bank or credit card company may take additional time to post the refund after we process it
Questions?
Email us at support@scrub-dub.com. We're real people, and we actually respond.
Mailing address (correspondence only): Scrub-Dub LLC P.O. Box 1129 Vail, AZ 85641